our clients' success
Businesses Benefit From INTERCULTURAL Inclusion
There’s been an increase in globalization for years, but the technological boom has connected the world in exponentially more ways and at a much faster rate. Cross-cultural competence has therefor become more important than ever before; it effects every major business and industry in one way or another. Understanding different cultures is vital when expanding your business to different regions, proficiently working alongside a diverse group of colleagues, as well as effectively serving clients from a wide range of backgrounds. A business full of employees who understand different cultures creates a competitive advantage, accelerates global revenue, increases employee productivity and satisfaction, and empowers your workforce to know they can work anywhere in the world.
When we do not take the time to understand cross-cultural differences we can experience communication problems, “such as difficulty understanding someone or conveying a meaning to someone, or unanticipated negative reactions to a comment”. A Shepell article expands on that last point when they explain when working with international colleagues the golden rule of “treating others the way you want to be treated” needs to be thrown out the window. Instead, we must take the time and effort to understand how they want to be treated. The Training Industry blog explain employees of different backgrounds have different ways of interpreting the world around them and therefore have difference in, “how they communicate, make decisions, act toward authority and approach conflict”.
"Neglecting to create a culture of awareness and mutual respect, we fail to unlock untapped employee potential and impede organizational growth”
Despite the difficulties cultural differences may bring communication, obtaining the knowledge to see things through an intercultural consciousness is important in all work environments. Organizations benefit immensely when those from different cultural backgrounds work together. Individuals from different cultures each offer different perspectives; therefore, when working together efficiently there’s the potential for, “greater innovation and creativity in the team’s or organization’s outputs”, along with an increase in, “creative problem-solving and more effective solutions to business issues”.
All relationships in our lives require effort to form and maintain, and this applies to the workplace. Employees and employers alike need to understand one another in order to work together in the most proficient way possible. Fostering healthy relationships within the workplace will create an environment where everyone can thrive and ultimately lead to growth within the business. When individuals from different cultures, who hold different perspectives, work together in an inclusive environment the possibilities for that business are endless.
For More Information
Author - Megan Carry
Marketing & Creative Manager at Cherish Local
Author - Cherish local